Combining IT and business knowledge, the world of IT consultancy demands a broad range of skills. An IT consultant works in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. They work to improve the structure and efficiency of IT systems in various organisations.

IT consultants may be used to provide strategic guidance to clients with regard to technology, IT infrastructures and enabling major business processes through enhancements to IT. They can also be used to provide guidance during selection and procurement as well as providing expert technical assistance, and may be responsible for user training and feedback. IT consultants may also be involved in sales and business development, as well as technical duties.

The scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new product range or discontinue unprofitable parts of the business, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as an architects plans would be to the costing and scoping of the construction of a building.